PDQ Inventory Enterprise Full version Features Strong diagnostic and root cause analysis skills.PDQ Inventory Enterprise Crack, a system management tool, scans Windows computers to gather hardware, software, configuration data, and other information. Knowledge with scripting languages – PowerShell, VBScript, batch files. Passionate about delivering exceptional client experience and tier three support.Īble to work independently in a fast-paced environment with the ability to change priorities on the fly.Īdheres to department and IT protocols, procedures, and service level agreements.Įxperience working with application deployment and packaging tools (Tanium, PDQ Deploy, Workspace ONE). Strong understanding of the MacOS architecture.Įxperienced managing desktop environments. Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (Workspace ONE, Tanium, MDT, PowerShell, Etc.), MS Office Suite, Active Directory, Group Policy. On-call rotation for high level escalations.Įxperience managing and supporting Windows desktop OS, MacOS, managed endpoint administration at scale across an enterprise-sized environment. Lead and/or assist on high level/priority projects related to the business needs and requirements. Ensure all client requests and operational problems are updated/resolved within a timely manner (Resolve tickets within the SLA)Įvaluate new products/services and provide effective solutions to meet business and client needs.Ībility to identify and evaluate desktop OS and application solutions that enhance the End-User experience. Provide tier three support across the enterprise for issues related to the Windows desktop OS / VDI / iOS / MacOS and applications. Create documentation for the Help Desk / Field Service team.Īssist with the deployment of security patches for Windows OS, desktop applications and iOS/MacOS. Meet endpoint support and service delivery objective. Leveraging automation to solution for tedious administration tasks.
Virtual Desktops (VDI) Architecture / Support. (Experience in SSCM or equivalent deployment tools)Īssist with Windows desktop OS, Citrix VDI, iOS and MacOS customization of features and enhancements.
Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, Citrix VDI, iOS and MacOS environments.Ĭreate software packages via various methods using Tanium for Desktop/Laptop environments.
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